Problem: Files are not downloading from iCloud Drive to my computers.
Computers: Mac Pro (late 2013) and Macbook Pro (mid 2012) both running the latest version of macOS Sierra.
Context: So about 2 weeks ago I had a problem on my MacBook Pro (running El Capitan) that required me to sign out and back into iCloud. This caused me to archive my iCloud Drive content. I signed back into iCloud and everything that is in Apple Specific folders (Pages, Numbers, etc.) download fine but all of the folders that I added manually to iCloud Drive are not (they might be but I have no way to tell). Since this was just on my laptop, iCloud Drive was still working perfectly on my Mac Pro desktop, I didn't care and didn't do much to fix it. Skip ahead to yesterday, I decide to do a fresh install to update to MacOS Sierra on my Mac Pro desktop. I reset my computer, update all fine and then go to log into iCloud. And I notice, in iCloud Drive all of the App Specific folders are downloaded but no sign that any of my other data is downloading. In fear that I might have lost everything, I jump onto iCloud.com and check to see if my files are there. They are, I can download them from there, not all is lost. Unfortunately, I have hundreds of thousands of files in iCloud Drive so downloading them all manually would actually take a lifetime.
What I have done to try and fix this: Restart my computer, log in/out of iCloud, reset my modem and Airports, relaunched Finder, killed and cloudd and bird processes (they currently are using a moderate amount of my CPU so things might be downloading), and I called Apple Support (they were no help, they told me you couldn't store files in iCloud Drive).
So, I'm running a fresh install of macOS Sierra on both of my computers and neither of them are automatically downloading my files from iCloud Drive. What could be causing this problem? My internet is quite fast so it probably would only take an hour or two to download the ~15GBs of stuff I have in iCloud Drive. Any help would be greatly appreciated.
Mac Pro, macOS Sierra (10.12), null
Use the latest version of macOS. Update to the latest version of macOS. Go to Apple menu. This program allows you to see the files inside the iCloud backup and extract them to PC or Mac. Keep in mind, iPhone Data Recovery is totally safe to use. It can download the iCloud backup file from the iCloud.com and extract the files from it. Not to mention, it is totally compatible with all iOS devices like iPhone, iPad and iPod.
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Store your Desktop and Documents folder in iCloud Drive and access them on all your devices. That means you can start a document on your Desktop, then work on it later from your iPhone, iPad, or iPod touch and on iCloud.com. Everything automatically stays up to date everywhere.
Before you begin
Update your Mac to the latest version of macOS and your iPhone, iPad, and iPod touch to the latest version of iOS or iPadOS.
Make sure that you’re signed in to iCloud with the same Apple ID on all of your devices.
Set up iCloud on all of your devices and turn on iCloud Drive.
Turn on Desktop and Documents
Turn on Desktop and Documents on every Mac that you want to use with iCloud Drive.
From your Mac, choose Apple menu > System Preferences. Click Apple ID, then click iCloud. On macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud.
Make sure that iCloud Drive is turned on.
Next to iCloud Drive, click Options.
Choose Desktop & Documents Folders.
Click Done.
In the Finder, you'll see your Desktop and Documents folder in the iCloud section of your sidebar. If you add a second Mac Desktop, you'll find those files in the Desktop folder in iCloud Drive. A folder is created with the same name as your second Mac.
Access your Desktop and Documents files on another device
When you add your Desktop and Documents to iCloud Drive, all of your files move to iCloud and any new files you create are automatically stored in iCloud too. Then you can find your files on all of your devices.
If you want to store your files in iCloud Drive and another cloud storage service, you can keep copies of your files in both, but you can't keep folders from a third-party cloud service in iCloud Drive. You can keep your other cloud service folders in a different place on your Mac, like the home folder.
Your files upload to iCloud each time your device connects to the Internet. Depending on your Internet speed, the time it takes for you to see your files on your other devices might vary.
On your Mac
You can find the files on your Desktop and in your Documents folder in the Finder under iCloud. You can also search for the titles with Spotlight.
You can organize and combine folders from multiple Macs when you turn on Desktop and Documents on those computers too. After you turn on Desktop and Documents on a second Mac, you'll find its files in folders with the same name as your second Mac inside your original Desktop and Documents folders. Then you can combine your files manually, but iCloud doesn’t automatically merge the files in case you want to keep them separate. Any edits you make are seamlessly updated in iCloud Drive. There’s no need to manage your folders and files again on your other devices.
On your iPhone, iPad, and iPod touch
How To Download Files From Icloud To Macbook Pro
With the Files app on iOS 11 or later, it's easy to access and edit your files directly from your iPhone, iPad, and iPod touch.
When you find the file you need in the Files app, you can use it in any compatible app to edit it.
If you're using iOS 9 or iOS 10, you can access your files in the iCloud Drive app.
On iCloud.com
iCloud.com lets you access your Desktop and Documents folder from your iPad or another computer browser. All of your files are easy to find, organize, and download directly from iCloud Drive. You can even drag files into the Desktop and Documents folders, and then find them later on your Mac.
Sign in to iCloud.com with your Apple ID.
Go to iCloud Drive.
Double-click the Desktop or Documents folder.
If you want to use the file or make edits, just click and download it to your iPad or computer. When you're done making edits, upload the file to iCloud Drive to see the latest version everywhere.
Store your files in iCloud and save space on your device
The files that you keep in iCloud Drive use your iCloud storage. And as long as you have enough space in iCloud and on your device, you can store as many files as you like.
If you need more space on your device, iCloud Drive can help. On your Mac, choose Apple menu > System Preferences. Click Apple ID, then click iCloud. On macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud. Turn on Optimize Mac Storage. Then your Mac keeps all of your recent files on your computer, but keeps your older ones only in iCloud, ready for you to download when you need them again. If you want to free up more space on your Mac, follow these steps. On your iPhone, iPad, or iPod touch, you can search and browse files from all of your devices and download them only as you need them.
You can also free up space on your device and in iCloud Drive when you delete files. Then go to your Recently Deleted folder in the Files app or on iCloud.com and delete the files there. Before you delete anything, make sure that you back up the files that you still want. When you use iCloud Drive and delete a file on one device, it deletes on your other devices too. iCloud removes the files from every device that you're signed in to with the same Apple ID.
Turn off Desktop and Documents
Icloud For Mac
When you turn off Desktop & Documents Folders, your files stay in iCloud Drive and a new Desktop and Documents folder is created on your Mac in the home folder. You can move files from iCloud Drive to your Mac as you need them, or select all of your files and drag them to the place you want to keep them.
From your Mac, choose Apple menu > System Preferences. Click Apple ID, then click iCloud. On macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud.
Next to iCloud Drive, click Options.
Deselect Desktop & Documents Folders.
Click Done.
Download Icloud Files To Computer
If you turn off iCloud Drive or sign out of iCloud, you have the option to keep a local copy of your files that are in iCloud Drive. Whether you decide to keep a local copy or not, a new Desktop and Documents folder is created in your home folder. If you choose to keep a local copy, your files in iCloud Drive are copied to a folder called iCloud Drive (Archive) in your home folder. Then you have the option to move any files that were in your iCloud Desktop and Documents, back to your new local Desktop and Documents.
Learn more
Download Files From Icloud
Here's what else you can do with iCloud Drive.
Use the Files app to access your files on your iPhone, iPad, and iPod touch.